You can read our Student Handbook. It contains information about our academy, the rules and our policies in simple English.
You can find helpful information about our school, Leeds and life in the UK in our Useful Information Handbook.

Admission Policy

You must complete  an application form and Quick Placement Test before you come to Leeds Language Academy.
You will do a Speaking and Writing test when you arrive.
You must send us a copy of your passport when you apply. We can help you to apply for a visa, but we cannot give you a visa. We will recommend the best class for you

Attendance Policy

You must come to all your classes.
If you need to miss class, we need proof. For example, if you are ill and cannot come to class, we will need a doctor’s note as proof.
If you do not come to class two days together with no reason or proof, we will send you a warning letter.
If you receive three warning letters, we may decide to expel you.
You must come on time to all your classes. Being late is very rude in British culture.
If you are late, please ring us and say why. If you are late three days together with no good reason, we will send you a warning letter.
If you receive three warning letters, we may decide to expel you.

Complaints Policy

If you have a problem, our staff are here to help: 
Step 1: Talk to your teacher.
Step 2: Talk to the Administrator and Welfare Officer, Zahra.
Step 3: Talk to the Director of Studies, Daniela.
Step 4: Talk to the Managing Director, Darren.
Step 5: Talk to our inspectors, ISI.

Cancellation and Refund Policy

If you cancel your booking 4 weeks before you come to Leeds Language Academy or because your visa is rejected, you can get a full refund (except for your £50 administration fee).
If you cancel less than 4 weeks before you come to Leeds Language Academy, you must pay £100 cancellation fee.
If you cancel in the first two weeks, you will get a refund for everything except your £50 administration and the two weeks you have studied (please talk to us for more details on this).

Abusive Behaviour Policy
Accommodation Policy
​Anti-radicalisation Policy
Continuous Enrolment Policy
Data Protection Policy
Excursion Policy
Fire Safety Policy
First Aid Policy
Health and Safety Policy
Holiday Policy for Students
Leaving Policy for Students
LLA Visa Policy
Payments Policy
Postponing a course and late arrival on a course Policy
Reporting to UKVI Policy
Safeguarding Key Contacts Policy
Safeguarding Procedures and Policy
Scholarship Policy
Student Welfare Policy
​Student Expulsion Policy